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  • LegalShield and IDShield Overview

    LegalShield and IDShield Overview

    Click on this link to get a better understanding of what LegalShield and IDShield can do for you, your family or your business.

  • 101 Reasons to use LegalShield for your Small Business

    Unexpected legal questions arise every day,  and with LegalShield Business Solutions on your side, you’ll have access  to a quality law firm for covered business situations no matter how traumatic or trivial they may seem.

    1. You have to renew your business lease agreement.
    2. You are unsure how the new health care laws affect your business.
    3. You are thinking about expanding your business.
    4. You don’t have an employee policies and procedures manual.
    5. You are selected for an audit.
    6. Your parents die and leave you in charge of the family business.
    7. You are tired of hidden vendor fees.
    8. You do not have a retirement savings plan.
    9. You are having a landlord/tenant dispute.
    10. You’re unsure how to handle customer complaints.
    11. You are buying or selling a building.
    12. You’re interested in trademarking your business.
    13. Your landlord raises rent in violation of your verbal agreement.
    14. You caught a teenager shoplifting in your store.
    15. You’ve had issues with your business taxes.
    16. Your new equipment doesn’t work.
    17. Creditors threaten to take action against you for your ex-partner’s debts.
    18. Your employees are calling in sick to deal with life issues.
    19. You employ your teenager.
    20. A customer is injured on your property.
    21. You had employee data compromised.
    22. A customer owes you money and files bankruptcy.
    23. A creditor demands money.
    24. Your company car is damaged by a hit-and- run driver.
    25. You need assistance collecting debt from a customer.
    26. You have a contractual agreement that is being challenged.
    27. You’re having issues with a contractor.
    28. You discovered one of your employees stealing from the company.
    29. You’re having issues with solicitors.
    30. Your AC unit is broken and causing lost business.
    31. You need your lease agreement reviewed.
    32. You need to expand your building.
    33. You need to lease equipment.
    34. A vendor sells you defective merchandise.
    35. An outside rep is accused of sexual harassment.
    36. Your business is broken into.
    37. An employee falls down your stairs and sues the business.
    38. You need help with credit card liability resolution.
    39. You need assistance with a small claims issue.
    40. You received a notice concerning rezoning.
    41. You are considering entering into a joint venture.
    42. You’re unsure how to handle harassment at your business.
    43. Your landlord enters your business without permission.
    44. Your business partner dies and has a surviving spouse and children.
    45. You feel it’s time to let an employee go, and you want to ensure that you’re taking proper legal steps.
    46. You’re interested in a shareholder’s agreement.
    47. You are considering bankruptcy.
    48. Your insurance is canceled due to employee tickets.
    49. There’s an allegation of discrimination in your company, and you want to know how to handle it.
    50. A vendor refuses to honor a guarantee.
    51. You have an accident while driving the company vehicle.
    52. You have questions pertaining to 1099 vs. W2 employees.
    53. A vendor sends merchandise after you cancel your contract.
    54. You have received bad checks.
    55. A property manager refuses to rent to you.
    56. You are denied credit for no apparent reason.
    57. An online auction goes sour.
    58. The repair shop threatens small claims court for money you don’t owe.
    59. You are considering issuing credit cards to key employees.
    60. You have questions about leasing vs. purchasing property for your business.
    61. You made a sizable gift to charity.
    62. Angry words result in a slander lawsuit.
    63. You need a patent for an invention.
    64. You need a copyright for your manuscript.
    65. Your business is wrongly accused of committing a crime.
    66. Sole proprietor vs. forming an LLC or becoming incorporated?
    67. Your company car is vandalized in a parking lot.
    68. A postal carrier slips on your un-shoveled sidewalk and breaks his or her leg.
    69. A customer demands a refund on merchandise out of warranty.
    70. Your key employee fails a drug test.
    71. Your employee wrecks the company truck, and a person is injured.
    72. You need help navigating product liability.
    73. You have a worker’s comp issue.
    74. You need a contract reviewed.
    75. A repairman charges more than a given estimate.
    76. A creditor tries illegal collection tactics.
    77. An accident at your business results in a personal injury.
    78. Your business has been sued.
    79. Your new building has bad plumbing and a leaky roof.
    80. You need help with insurance.
    81. A minor is caught breaking into your business.
    82. You need to hire employees for the first time.
    83. You are considering offering voluntary benefits to full-time and part-time employees.
    84. You have a question about an easement on your property.
    85. You need help with antitrust.
    86. You need help with intellectual property.
    87. You need to end a partnership immediately.
    88. You’re buying or selling a company vehicle.
    89. You need to take disciplinary action against an employee.
    90. Your bank sends a foreclosure notice after one loan payment is late.
    91. A customer has published online complaints against you.
    92. A repairman won’t stand behind his work.
    93. You have decided to form an LLC and need assistance.
    94. You have an issue with a former business partner regarding business assets.
    95. You receive a letter from a creditor, and it is not regarding your business’ debt.
    96. A bank reports bad credit activity unjustly.
    97. You need advice concerning a merger.
    98. You are unsure about forming a C Corp, a S Corp or an LLC.
    99. You can’t make heads or tails out of the new tax forms.
    100. You are concerned about data breaches and liability.
    101. You have questions about import/export.
  • Capitalize on the Immediacy of Text Messaging

    There are many different channels that can be used for marketing execution and distribution, from email to social media platforms to text messaging for business. Each of them has different levels of responsiveness.

    Emails can sit in the inbox until a convenient time arises to respond. Social media is often something scanned, liked, and perhaps shared, rather than directly responded to. Text messaging is intuitive and immediate with the ability to drive responses quickly and easily.

    Text Messaging for Business is About Getting Things Done

    Think about your experience with texting. When that ping sounds on your smartphone, what do you do? If you’re like most people, you look within a few seconds. Because we’re so used to texting, we’ll often respond just as quickly. Texting is easy. It’s the most used function on our smartphones—more than calling or accessing email or the internet.

    When it comes to using text messaging for business, advanced messaging platforms help marketers to show their companies are more responsive and attuned to customers. From personalized messaging conversations to automated conversational flows, SMS messages that help get things done can help you to better engage and retain customers through an interactive approach.

    Take a look :

    Surveys

    Asking for feedback can happen at any time during the customer relationship. You can use a simple survey to monitor your Net Promoter Score (NPS) after a service call. But you can also ask for feedback about products, what your customers like, need, and want, as well as their impression of an event they attended.

    Once you know the scenarios you’d like to use for surveys or gathering feedback, it’s simple to automate them to trigger based on your customer’s behavior and activity.

    A few industry use cases include:

    • Real Estate: Characteristics about the home a buyer is looking for and subsequent feedback about a home you’ve showed them
    • Restaurant: Opinions about new options your chef is considering putting on your menu and feedback about the food, service, and experience during their last meal with you
    • Products: Gather satisfaction and adoption feedback from customers at timed intervals, after a week, after a month, after three months, as well as asking them about their interest in complementary products
    • Education: Ask students about their impression of their campus tour, attending an event, the curriculum available in their area of focus

    The possibilities are endless for these and other industries, and it’s been found that surveys presented through text messages receive response rates 2X higher than surveys conducted by phone and 5X higher than online surveys.

    Promotional Offers

    Many businesses have offers that are immediate by nature. The objective is to increase sell-through from that offer within a specific time.

    Examples include:

    • This product is on special today only
    • Book your room today for a stay before the end of the month and save 25%
    • There are only 10 of this product left in stock. Get yours today and save 10%
    • Join our Happy Hour today from 5 PM to 7 PM and get two appetizers for the price of one

    You get the idea. With the immediacy of text messaging, your promotional offers are more likely to be acted upon swiftly. Sending a text within close proximity to the timing of your offer increases the urgency your customers will feel to respond to take you up on them.

    The Bottom Line

    Text messaging has many uses for businesses, but one of the most effective uses is to capitalize on the immediacy made possible with a channel that gets such a high read and response rate. This is not to say that other channels aren’t effective, it’s all in the purpose and nature of the communication. Helping your customers get things done will help them be more receptive and responsive to the messages you send them in the future.

  • identity and legal rights after a natural disaster

    In the wake of a natural disaster, the need for lawyers may be the last thing on anyone’s mind.
    However, disasters pose a great deal of legal issues and increase the risk for identity theft.

    Did you know There Are 5 types of Disaster Fraud:

    •    Charitable Solicitation Fraud

    •    Contractor/Vendor Fraud

    •    Price Gouging

    •    Property Insurance Fraud

    •    Forgery

    LegalShield provides access to legal services offered by a network of provider law firms to
    LegalShield members through membership based participation. IDShield is a product of LegalShield,
    and provides access to identity theft protection and restoration services through an exclusive
    relationship with Kroll. Neither LegalShield nor its officers, employees or sales associates
    directly or indirectly provide legal services, representation, identity theft protection, res-
    toration services, or advice. Not all plans or benefits are available in all areas. Some exclusions
    apply, see a plan contract for complete details.

    Common Disaster Legal and Identity Theft Issues:

    Housing Matters

    •    Property damage/habitability issues

    •    Rent/agreement disputes

    •    Lease liability for destroyed/inhabitable premises

    •    Government condemnation

    Contractor/Vendor Matters

    •    Contractor disputes over work/cleanup

    •    Review/preparation of contract agreements

    •    Repair/clean-up work scams

    Insurance Claim/Tax Issues

    •    Assistance applying for government support

    •    Property claims

    •    Casualty and theft losses

    Identity Theft Matters

    •    Charitable scams

    •    Relief fund fraud

    •    Stolen personal documents

    Affordable and comprehensive legal and identity theft plans not only support employees and their    
     families, they add value to any benefit package. Shield employees with LegalShield and IDShield.


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